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Help finding healthcare coverage and applying for financial assistance

Couple talking to a financial advisor

The County of Santa Clara Health System is committed providing high quality, affordable and accessible health care. While every patient is responsible for the costs of the healthcare services they receive, there may be a program that can help to cover or reduce costs for patients who do not have health insurance or who have high medical costs​. Go to the “How to Apply” page.

If you are covered by insurance, please know, and fully understand your policy, responsibilities, and insurance benefits. Our Financial Counselors are available to help, but it is your responsibility to understand your benefits and insurance policy. You will also need to provide your insurance information when you come to the hospital and at every clinic visit.

If you have no insurance and do not qualify for a financial assistance program, a deposit will be requested. You will be expected to pay for your healthcare. Payment installment plans are available by cash, check, Visa, or MasterCard. You may also qualify for a discount for prompt payment of your medical bills.​

If you have applied for a program, the program will be billed for regular charges. Depending on the program, you may be responsible for co-pays, deductibles, or share-of-costs that the program does not cover.

Medi-Cal expanded to age 50 and older

Effective 5/1/2022, Medi-Cal coverage is now available to low-income residents who are age 50 and older, regardless of their immigration status. This program provides free or low-cost healthcare coverage. If you have any questions or need assistance, please contact us at (866) 967-4677 or visit the Patient Access Department at 770 South Bascom Avenue in San José between 8 a.m. and 5 p.m., Monday through Friday.

ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call (888) 334-1000 (TTY: 711).

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (888) 334-1000 (TTY: 711).

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (888) 334-1000 (TTY: 711).

注意：如果您說國語或粵語，免費語言協助服務將會提供給您。請聯繫 (888) 334-1000 (TTY: 711)。

注意：如果您说普通话，免费语言协助服务将会提供给您。 请拨打(888) 334-1000 (TTY: 711)。

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (888) 334-1000 (TTY: 711).

ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। (888) 334-1000 (TTY: 711) 'ਤੇ ਕਾਲ ਕਰੋ। 

ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call 1-888-334-1000 (TTY: 711).

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (888) 334-1000 (TTY: 711) 번으로 전화해 주십시오.

ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। (888) 334-1000 (TTY: 711) पर कॉल करें।

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (888) 334-1000 (TTY: 711).